Payments for funeral home software
Separate the software bill from the cost of collecting family payments.
Two different payment questions
Paying for funeral home software means budgeting for the license or subscription, implementation and any agreed extras. Taking payments from families means evaluating the payment service connected to that software. Ask for both sets of terms before treating a software quote as your complete operating cost.
This guide is for funeral home buyers comparing software. For product amounts and dated evidence, use the published price table. For the amount due on a funeral bill, contact the funeral home that issued it.
1. Paying for the software itself
Separate the starting cost from the recurring commitment. Passare’s published terms describe a subscription and additional charges for services such as data migration and onsite training. FDMS lists annual service and identifies included items such as initial training and technical support. These examples show why the headline software amount alone does not tell you what your implementation includes.
Sources: Passare terms, implementation and support; FDMS pricing and included services. Read September 29, 2026.
- Request separate lines for the license or subscription, setup and data migration.
- Confirm the billing schedule, included locations, users and case volume.
- Ask what changes the bill at renewal and which extras require a separate quote.
- Get the amount due before launch and the recurring amount in writing.
2. Collecting payments from families
Payment integration is a separate part of the comparison. Passare’s official support directory has a payment integrations section with payment-related workflows. A listed integration does not, by itself, establish the processing rate or the charges that apply to your funeral home.
Source: Passare’s payment integration directory, read September 29, 2026. No processing rate is quoted in this guide.
Ask the provider for a current payment-service fee schedule and a worked example using your expected payment mix. Use these questions to identify what needs confirming:
- Which payment methods and integrations are available for this quoted package?
- Are there percentage fees, per-transaction charges or monthly account charges?
- How are refunds, disputed payments and any related fees handled?
- When do funds arrive, and how are payments reconciled with the case record?
- Which company provides the payment service, and is a separate agreement required?
Compare the same scope before comparing totals
Use the 12- and 36-month software cost calculator for quoted license, setup, migration and recurring costs. It does not automatically model payment processing, renewal increases or cancellation fees. Keep those items in a separate comparison; leave an unconfirmed amount unknown rather than entering zero.
Bring the buyer question sheet to each demo so that scope, support and data access are compared consistently.
Frequently asked questions
Does a software subscription include payment processing?
Do not assume that it does. Ask which payment functions are included and request the applicable processing terms separately. An integration listing is not a complete fee schedule.
Can I compare a one-time license with a subscription?
Yes, by comparing the same scope over the same period. Include quoted setup, migration, support and recurring extras, and keep unknown charges visible. The calculator supports both one-time and recurring software costs.
Where can I check a vendor’s software price?
Start with the dated price table and the Passare or FDMS evidence pages. Distinguish current sources from historical records, then confirm your own quote with the vendor.
Editorial guide reviewed September 29, 2026. Sources describe specific vendors; confirm the scope and payment terms of your own quote.