FrontRunner Professional, a Tribute Technology brand · Kingston, ON, Canada · in funeral software since 1994 · pricing hidden since 2012

FrontRunner Professional pricing (2026): what the record shows

The short answer

Quote-only since 2012 — but FrontRunner published full price sheets through 2010, and they're on the record: $1,695 for the Website Only Edition (or $79.95/mo × 24 + $49.95/mo hosting-license fee). Today, the one number still published is a $1,500 fee to get your own data back when you cancel.

FrontRunner Professional pricing answer

How much does FrontRunner Professional cost?

FrontRunner Professional pricing is quote-only for current website and management plans. The $1,695 Website Only Edition price below is historical, from a 2009 archive; it is not a current offer. The published $1,500 data-backup fee applies when cancelling the management system, not when subscribing. Ask for a written quote that separates recurring service, setup and the cost of leaving.

Questions buyers ask

Is the $1,695 FrontRunner website price still available?

That figure comes from the archived Website Only Edition price sheet, not a current plan. Its monthly-payment and hosting figures are historical too. Use the dated records below to understand the old package, then request today's price and included services directly from FrontRunner.

What is FrontRunner's $1,500 data-backup fee?

FrontRunner's published client policy states a $1,500 fee for a complete backup of management data and contracts when a client cancels the management system. It says payment must be made in full before data is released. The official policy is linked in the first source below; confirm its application to your agreement before signing.

What should a FrontRunner price quote separate?

Request separate lines for the website, management system, recurring service, setup or migration, and data export on cancellation. Confirm what each line includes and use the cost calculator to compare your written quote over 12 and 36 months.

10 figures on the record

Every verifiable number

Each one is a specimen: the amount, what it buys, the class of evidence behind it, and the receipt — the page we opened and the date we read it.

$1,500 one-time on cancelling the management systemCancellation data-backup fee (current)
Verified · current list price

“For any client cancelling their management system, the fee will be $1,500 … for a complete data backup of management data and contracts.”

Same page: invoices due in 15 days; system functionality reduced at 15 days overdue; website 'performance and visibility' degraded at 90+ days overdue.

$1,695 one-time — or $79.95/month × 24 + $49.95/month licensing, hosting & access fee; guaranteed $1,495 upgrade to the full systemWebsite Only Edition (era 'Matthews IMS')
Verified · historical list price

“Website Only Edition $1695 Or as low as $79.95/month for 24 months (Plus $49.95 per month licensing, hosting & access fee)”

Included, no separate chargeWebsite theme — Bronze level
Verified · historical list price

The Bronze page carries no price of its own, unlike the three paid tiers — consistent with it being bundled.

$395 one-timeWebsite theme — Silver level
Verified · historical list price

“Website Themes - Silver Level … $395”

$595 one-timeWebsite theme — Gold level
Verified · historical list price

“Website Themes - Gold Level … $595”

$1,295 one-timeWebsite theme — Platinum level
Verified · historical list price

“Website Themes - Platinum Level … $1295”

Standard $395 (+$75/extra location) · Semi-customizable $495 (+$150/location) · colour change $200Website themes after the 2010 restructure
Verified · historical list price

“Standard Themes — $395 · Additional Locations: +$75 per location · Color Change: $200”

Verbatim from Common Crawl's 10 Mar 2010 capture (2010-03-10 01:11:52), retrieved and read on 19 Aug 2026: collection CC-MAIN-2009-2010, ARC crawl-002/2010/04/02/11/1270217928191_11.arc.gz, byte range 9133849-9140014. Anyone can pull the same bytes with a ranged request to data.commoncrawl.org. The Wayback Machine holds only the 2 Jan 2010 capture of this page, which still shows the older Bronze/Silver/Gold/Platinum scheme.

Known source debt: LOCALIZADA el 19-ago y verificada byte a byte, pero NO hay replay navegable: la captura del 10-mar-2010 existe solo en Common Crawl. Wayback tiene una única captura de esta URL (2-ene-2010) y la marca de marzo redirige a ella; tampoco existen standard-themes.php ni semi-customizable-themes.php en su archivo, ni captura alguna del dominio entre el 8 y el 12 de marzo de 2010. Las coordenadas ARC exactas están en el note, así que el dato es verificable por cualquiera; lo que no existe es un enlace en el que se pueda hacer clic. ★Corrige una premisa del dossier: «Wayback ingiere Common Crawl con timestamps idénticos» vale para el registro de nov-2009, NO para éste.

$595.00Advantage Plus custom website
Verified · historical list price

“Advantage Plus Price: $595.00”

Sourcefrontrunnerpro.com (archived)
Jan 2009 capture
$0 to Pierce customers (subsidized by Pierce)FrontRunner Lite WebSystem via Pierce Chemicals
Verified · current list price

“Ask your Pierce rep how to get this solution at no charge”

$39.99 per treeMemorial tree sold to mourners (obituary monetization program)

Consumer-side price on FrontRunner-powered obituary pages — relevant to firms weighing the program's reputational trade-off.

The honest gaps

What nobody has published

Current subscription for the full Pulse system

All prices were removed from the site by 2012 (verified in archived captures); quote-only since. Partner discounts exist (Hilton Funeral Supply customers: 50% off any FrontRunner solution, Aug 2020 PR) — which tells you list is negotiable.

Pursuing 2011 archive captures (last priced year) and customer-shared invoices.

Use this in the room

Negotiation anchors

  • Their own last published number, inflation-side: $1,695 (2009) for website-only. Use it — sales reps know it existed.
  • The $1,500 exit fee is contractual leverage they hold; ask for it waived in writing before signing.
  • Website-only alternatives publish: funeralOne $45/mo, MemorialSoft $29/mo (SourceForge, Aug 2026).

Compare against the vendors that publish: full price table. How we verify: methodology.

The other vendors that make you ask: Halcyon · Passare · The Director's Assistant · Aldor / FDMS.

Last verified August 13, 2026. Check the dated sources and confirm your own quote before buying.